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Frequently Asked Questions
Our customer service is available from Monday to Friday from 9:00 AM to 5:00 PM.Response time*: 24 hours
Which countries do you ship to?
We ship all over the world. Shipping charges apply and are added at checkout. We have discounts and promotions all year round, so stay tuned for exclusive offers.
Can I chat with you?
You can chat with us via Whatsapp. If you have questions and are looking for a quick answer click here
How long will it take to receive my orders?
That depends on where you are. Orders processed here take 5-7 business days to arrive. Deliveries abroad can take 7-16 days. You will receive the delivery details in your confirmation email.
Other questions?
You can contact us via our contact page! We are happy to help you.
I want to return my order
You can easily make a return by registering your return with us return portal.
Our customer service is available from Monday to Friday from 9:00 AM to 5:00 PM.Response time*: 24 hours
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Ontdek voordelige baby- en kinderartikelen bij Mooiys, een trots onderdeel van DERYAN, voor kwaliteit en comfort tegen een vriendelijke prijs.