If you want to return an article, you always need to include a filled out return form, so we can quickly and correctly handle the return.
When purchasing our products online, you have to the option to cancel without reason during 7 days. This period commences on the day following our receipt of the returned article. If you use your right of withdrawal, you can send us the product including accessories and – if possible – in original condition and packaging.
Costs for return
If you use your right of withdrawal, only the shipping costs are for your own account. We take these costs for our account if we have shipped the wrong product, the wrong color or the fault rests with us in another way.
Your purchase amount
Your purchase amount will be refunded as soon as possible, but no later than 30 calendar days. As well as the shipping costs for returns, when they’re on our bill.
Return address
You can send the items you want to return by mail. Use the address below: